KPI table

#	Key performance indicator	Bold statements	Material topic	SDG	Qualitative / Quantitative	Actual 2021	Actual 2022	Target 2023	Actual 2023	Explanation/ definition	Sources / reference
	BETTER
	Financial
	Revenue (x € bn)	-	8	8.12	Quantitative	1.7	1.8	-	2.0	Revenue from the realisation of projects (in proportion to the progress of the projects) and sale of goods (especially homes and land) from continuing operations.	Jaarrekening
	Order book (x € bn)	-	8	8.12	Quantitative	2.1	2.4	-	2.6	The total of the uncompleted part of the work in progress and projects already acquired that are yet to be implemented as at the reporting date. Chapter 19 Financial Statements shows the order book, excluding joint ventures, at € 2.6 billion.	Finance & Control
	Underlying EBITDA (x € mln.)	-	8	8.12	Quantitative	106	126	-	146	Underlying EBITDA is the operating result before depreciation and amortisation, including EBITDA joint ventures, excluding any property and/or goodwill impairments, restructuring costs, acquisition costs, including retention bonuses, and book results on the sale or disposal of entities.	Jaarrekening
	Solvency	-	8	8.12	Quantitative	30%	29%	-	32%	Guaranteed capital (equity plus cumulative preferred financing shares) relative to the balance sheet total.	Jaarrekening
	Safety
	Number of accidents : total incl. subcontractors	1.2	5	12	Quantitative	66	71	< 50	72	All accidents at Heijmans projects according to SCC definitions.	IRES
	Number of fatal accidents	1.2	5	12	Quantitative	0	1	0	1	All fatal accidents occurring on Heijmans projects (including subcontractors).	IRES
	Injury frequency (IF figure)	1.2	5	12	Quantitative	3.8	2.7	< 2	3.6	IF: number of accidents resulting in absenteeism of min. one day per million hours worked according to SCC definitions (excluding subcontractors).	IRES
4	Safety Culture Ladder	3	5	12	Qualitative					External system of NEN foundation.
	Risk management & process improvement
5	Homes delivered with zero snagging items		14	9.11	Quantitative	46%	37%	50%	35%	Percentage of total homes completed with zero snagging items in the year under review.	SMILE
6b	Client appreciation Central Government Real Estate Agency		14	9.11	Quantitative	9.4	NVT	9.0	7.5	Score given by Real Estate Agency consisting of a weighted average based on a methodology validated by them. In 2021, this involved the rating for the Laan op Zuid project in Rotterdam; no score was reported for this in 2022: project had been completed.	RVB
6c	Client appreciation Schiphol		14	9.11	Quantitative	9.0	8.1	9.0	8.0	Score given by Schiphol consisting of a weighted average based on a methodology validated by them.	SCHIPHOL
6d	Client appreciation ProRail		14	9.11	Quantitative	7.8	7.5	8	8.1	Score given by ProRail consisting of a weighted average based on a methodology validated by them.	ProRail
6e	Client appreciation private home buyers		14	9.11	Quantitative	7.2	6.8	7.5	7.2	Average score from surveys sent by Heijmans. The underlying methodology changed in 2022.	GrowPromotor
7a	Procurement spend on subcontractors with valid SCC certificate		5	12	Quantitative	100%	100%	100%	100%	Percentage of total procurement spend on subcontractors with a valid SCC certificate. Procurement spend from consortium projects is not included.	ESIZE/SAP
7b	Procurement spend preferred suppliers		12	12	Quantitative	57%	55%	60%	62%	Percentage of procurement spend preferred suppliers excluding the non-procurement category.	ESIZE/SAP
	Quality of the organisation
9a	Staff turnover (%) at own request	6	13	8	Quantitative	4.60%	5.97%	3.00%	3.80%	The number of employees leaving on their own initiative relative to the average number of employees (excluding trainees) over a one-year period.	Workday
11	Total absenteeism	7	13	8	Quantitative	4.66%	5.04%	4.50%	5.07%	Number of days of absenteeism compared with the number of available calendar days. Health and safety service guidelines for measurement of absenteeism rates.	VerzuimSignaal
12	Training costs in mln (total)		13	8	Quantitative	2.9	4.9	NVT	5.1	Training costs (out-of-pocket) in accordance with registration Heijmans Academy.	SAP
13	Employee engagement 2023	8	13	8	Quantitative	+25 NPS		Top 25%	+35 NPS	The eNPS (e stands for employee) measures the extent to which employees are ambassadors for their employer. This asks the question "How likely are you to recommend Heijmans as a good employer to others?".	2DaysMood
14	Diversity: % women		16	8	Quantitative	13.90%	14.30%		14.8%	The percentage of women as a proportion of total employees (excluding trainees) on the last day of the reporting period.	Workday

	SMARTER
18	Spend on innovation (x mln)		9	9	Quantitative	8.3	12.6	NVT	13.0	Spending on innovation for group and business areas in € mln.	SAP
	Digitalisation
20	New data-driven services successfully launched on the market	10			Quantitative	9	17	10	15	Number of data-driven services successfully launched in the market.	Finance & Control
21	Number of subscriptions for data-driven services in the in-use phase	11			Quantitative		727	200	94		Opgave Infra
	Production technology
22a	Concept homes - delivered	12	9.12	9	Quantitative	613	776	500	588	Number of concept homes delivered.	Concept-team
25	Hours shifted from on-site to off-site (%)	12			Qualitative					Indicator in development

	MORE SUSTAINABLE
	Energy
26a	Absolute CO₂ emissions scope 1+2	13	1,2,6	7.11	Quantitative	27,995	26,082	23,500	22,510	Measurement in line with GHG protocol, in tonnes of CO₂e. As per 2023, we made a correction to perform our CO₂ measurement fully in line with the GHG Protocol. This means that we will now report business mileage and air travel (previously reported together with scope 1 & 2 emissions in one figure) in our total scope 3 messions as prescribed. For a proper comparison with 2022, the outcome in 2023 including business mileage and air travel would be 22,624.	SAP
26b	Absolute CO₂ emissions scope 3	13	1,2,6	7.11	Quantitative	nb	nb	nvt	789,051	Indirect CO₂e emissions.	Voor definities en rekenwijzen zie bijlage 20.6.14.
27	Average CO₂ emissions of delivered homes	15	1.2	7.11	Quantitative	1,021	932	400	1,061	Average CO₂ emissions from completed homes developed in-house. In kilograms of CO₂.	EPC en BENG software
	Materials
33	Total amount of residual materials	18	3	11	Quantitative	25,197	19,004	< 20.000	16,979	ENCORD Construction Waste Measurement Guide for definitions (including commercial waste, no excavations), measurement in tonnes.	Opgave reststoffenverwerkers
34	Separation of residual materials at building site	18	3	11	Quantitative	81%	74%	> 75%	72%	ENCORD Construction Waste Measurement Guide for definitions (including commercial waste, no excavations), measurement in tonnes.	Opgave reststoffenverwerkers
35	Reuse of residual materials after removal	18	3	11	Quantitative	88%	90%	> 90%	90%	Sustainable reuse is defined as reuse as a raw material or for green energy generation. Based on Renewi waste profile; incl. quantities of PreZero and other processors. Based on tonnage. Excluding landfill waste plus grey electricity.	Opgave reststoffenverwerkers
36	Procurement spend with preferred suppliers with signed sustainability statement		7,11,12	12	Quantitative	96%	95%	100%	96%	Percentage of total procurement spend to preferred suppliers with a framework contract, with a signed sustainability statement. Not including procurement spend from consortium projects.	ESIZE
38	Packaging materials reusable or recyclable	17	3	11.12	Quantitative		93%	100%	90%	The recycled part of the total waste flow of packaging materials, presented as a percentage of the total waste flow.	Opgave reststoffenverwerkers
39a	Environmental score MPG calculation homes - concept homes	18	3	11.12	Quantitative	7.5	7.7	< 0,6	0.6	From 2023, we use the MPG (Environmental Performance of Buildings) score; this provides insight into the environmental impact of all materials and installations used in a home or building. In previous years, the degree of circularity of a building was assessed using the Circularity Performance of Buildings (CPG) score; the comparative figures have not been adjusted.
39b	Environmental score MPG calculation homes - non-concept homes	18	3	11.12	Quantitative	7.1	7.2		0.6	From 2023, we use the MPG (Environmental Performance of Buildings) score; this provides insight into the environmental impact of all materials and installations used in a home or building. In previous years, the degree of circularity of a building was assessed using the Circularity Performance of Buildings (CPG) score; the comparative figures have not been adjusted.
40	Asphalt recycling	19	3	11.12	Quantitative	67%	70%	70%	70%	The proportion of recycled asphalt in total asphalt that is technically feasible. The target is to be able to produce asphalt consisting of 60% recycled asphalt.
41	Concrete recycling	19	3	11.12	Quantitative	75%	80%	30%	30%	The maximum % share of recycled concrete in a project in the year under review.
	Space
43	Area developments with Greenlabel A or B	20	2.4	11	Quantitative	0%	100%	100%	100%	All our own developments in design or realisation phase (and when we are part of the area operation) have an NL Area Label A or B/NL Site Label A or B.
44	Projects in which climate adapatation and biodiversity initiative have been applied (#)	21	2.4	11	Quantitative	19	22	8	27	Projects where we have applied one or more initiatives that add value to biodiversity or climate adaptation.
45	Climate adaptation and biodiversity propositions developed and ready to be applied (#)	21	2.4	11	Quantitative		2	1	6	Number of propositions involving the development climate adaptation and biodiversity initiatives.
46	Showcases - minimum three per year by entire company	22	9.12	11	Quantitative		5	1	4	Number of new showcases in the field of KAN.
	Other
	Transparency benchmark score		11	12	Quantitative	19	19	19	21	Ranking in the Ministry of Economic Affairs' transparency benchmark.	Website Ministerie
	% sustainable timer used	16	3	9	Quantitative	99.80%	99.80%	100%	99.80%	Percentage of sustainably certified timber (FSC/PEFC) compared to total timber purchased according to supplier statements.	Inkoopspend

Explanation KPI table:

The non-financial information excludes Van Wanrooij.
Underlying EBITDA refers to the result before tax, interest, depreciation and amortisation (is the same as the operating result before depreciation and amortisation), including EBITDA joint ventures and adjusted for property impairments (if any), restructuring costs, retention bonuses, acquisition costs, book results on the sale of entities, any goodwill impairments, pension indexation releases and other non-operating results identified by the Group as exceptional where applicable in the table above. From 2023, the definition of underlying EBITDA has been expanded to include an exclusion for adjustments arising from the Fair Value Step-up on acquisitions. Underlying EBITDA defined as such also forms the basis of the calculation of covenants to the banking group.
Safety: absolute accident figures are calculated pro rata and presented in whole numbers.
CO₂ measurement: Heijmans applies the conversion factors from the www.CO2emissiefactoren.nl website.
CO₂ measurement: to measure and report CO₂ emissions, Heijmans uses the division into scopes used in the Greenhouse Gas (GHG) protocol.
Amended legislation was introduced in 2021 (BENG). Both the EPC and BENG can be converted to the same indicator (average CO₂ emissions of completed homes). This ensures continuity in measurements.
CO₂ measurement: CO₂ emissions came in at 22,510 tonnes (of which 22,510 are scope 1 and 0 scope 2). Purchased electricity and gas are greened through the purchase of Guarantees of Origin (GOs); the remaining scope 1 & 2 emissions are offset through the purchase of certificates.
Waste: the quantities of residual materials stated are from waste processors. They pertain to the period January to November 2023. As in previous years, the December figures have been estimated.