Because we operate in property development, building & technology and the infrastructure sector, we deal with a broad spectrum of stakeholders. We value open dialogue with our stakeholders. It enables us to respond more effectively to developments in society with our business operations. After all, as an organisation you have an impact on your stakeholders, while our stakeholders also have an impact on our organisation.
In 2023, we entered into dialogue with our stakeholders in a number of ways, as described below and outlined in more detail for each stakeholder group in the table. Some recurring topics of conversation were: our future vision for 2030, safety in the built environment (from design to realisation) and the safety of our employees, as well as developments on the sustainability front.
Stakeholder |
Type dialogue |
Subjects of discussion |
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Principals, clients and users |
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Multiple contact moments per year at various levels |
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General market developments |
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Meetings |
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Developments in society |
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User surveys |
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Specific client developments |
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• |
Strategy 2030 |
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Employees, works council and unions |
• |
Staff appraisal cycle (2x) |
• |
Employee development & spearheads employee engagement survey |
• |
Employee engagement survey (1x) |
• |
HSE (Health, Safety, Welfare, Environment), communication, social affairs, strategy and finance |
|
• |
Works council (including consultation meetings with directors) |
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• |
Multiple contact moments |
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• |
Regular consultations |
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Shareholders, other capital and guarantee providers, interest groups, banks and analysts |
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Shareholder meeting (1x) |
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Financial and non-financial performance and expectations |
• |
Extraordinary shareholders' meeting (1x) |
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• |
Analyst meetings |
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• |
Regular meetings |
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• |
Multiple contact moments |
Stakeholder |
Type dialogue |
Subjects of discussion |
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---|---|---|---|---|
Suppliers and subcontractors |
Multiple contact moments per year at various levels |
• |
Innovation |
|
• |
Sustainability |
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• |
Chain responsibility |
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• |
Market developments |
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• |
Safety |
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• |
Supply security |
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(Local) Government and politics |
Multiple contact moments per year at various levels |
• |
Housing market developments |
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• |
Infrastructure in the Netherlands |
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• |
Energy transition |
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• |
Nitrogen |
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• |
Environmental impact |
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• |
Safety |
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Industry associations, knowledge and educational institutions |
Consultation with content specialists, as well as boards and programme managers |
• |
Developments in society |
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• |
Trends |
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• |
Sustainability |
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• |
Labour shortages |
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• |
Image |
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• |
Training courses |
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• |
Technology |
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Civil society organisations |
Multiple contact moments per year at various levels |
• |
Environmental impact |
|
• |
Biodiversity |
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Local residents, local community, end users |
• |
Residents evenings |
• |
Accessibility |
• |
Dag van de bouw (construction day) |
• |
Sustainability |
|
• |
Online dialogue |
• |
Safety |
|
• |
Innovation |
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• |
Energy transition |
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• |
Impact of our projects on the local environment |
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Insurance firms |
Multiple contact moments per year at various levels |
• |
Trends and developements in both the market and technology |