Management Approach overview

Material aspect

Explanation material aspect

Scope and limitations

Control of processes

Evaluation of processes

Energy-neutal construction

Heijmans' core competency is the design and construction of objects in the built environment (homes, non-residential structures, infrastrure works, etc.) Heijmans can contribute to the energy transition by using know-how and expertise to make these objects energy-neutral. Heijmans is taking measures to minimise the CO₂ footprint of its own operations.

Due to the fact that Heijmans is not always responsible for design, it often depends on its clients' requests and ambitions. In addition, not all objects are comparable in terms of energy (a home consumes the most energy when it is finished, a road when it is being built).

There are legal and regulatory requirements for the measurement of the energy perfoprmance of various objects. Heijmans has a certified system to control and improve its own emissions (SKAO and ISO 14001).

Process evaluation is an integral part of the aforementioned SKAO and ISO 14001 management systems. In addition, performance evaluation is also often incorporated in the delivery documents pursuamt to legal and regulatory requirements.

Nature-inclusive and climate-adaptive construction

Building structures are more than simply functional (residential, non-residential /infrastruture), as they can also make a positive contribution to biodiversity and climate issues.

Many design requirements
are based on legal and regulatory requirements. In addition, Heijmans frequently makes an extra effort to adapt its projects to the natural environment.

Design requirements are
included in Programmes of
Requirements and then
controlled in Heijmans’
quality management
systems. Heijmans has
various sustainability
performance measurement
methods, depending on the
type of building or structure.

Heijmans uses an ISO 90001/14001-certified management system to
evaluate performance on this
front, as well as specific sustainable construction KPIs.

Circular construction

Heijmans reduces the environmental impact of material flows by building with reusable materials and by minimising waste or
reusing said materials as efficiently as possible.

Materials are subject to
innovation. Functional
requirements (strength,
bearing capacity) are often
limiting factors. The market
for waste materials can also
be a limiting factor.

Heijmans has reached
agreements on the
separation of materials at
building sites and with
processors on how waste is
processed. This is monitored
on a monthly basis.
Heijmans also takes
circularity into consideration
in the selection of materials
and in designs.

Heijmans uses an ISO 90001/14001-certified management system to
evaluate performance on this
front, but also workplace reports.

Healthy living environment

Heijmans takes into account continuing urbanisation in its construction projects by
designing safe and healthy neighbourhoods and road systems. These aspects also play a role in the company’s own working environment.

Heijmans has various KPIs linked to this material aspect. From safety figures to absenteeism figures, as well as more externally focused KPIs, such as CO2 emissions and area-based sustainability labels.

Heijmans ambitions on this front
are a part of the regular
process of defining the Programme of Requirements
and are managed via the
processes in the manage-
ment system.

If these ambitions are stated in
the Programme of Requirements, the realisation of same is mostly evaluated
and assessed by clients following the completion of the project. We have already described the evaluation of more internal KPIs in the other – more specific
– aspects, such as safety in the workplace.

Safety in the workplace

A safe workplace is one of Heijmans’ key policy priorities. Employees are one of our most important stakeholders. Moreover,
many construction activities are inherently dangerous due to the large masses and
numerous vehicles involved.

Heijmans operates exclusively in the Netherlands, which means that the creation of a safe and healthy working
environment is governed by Dutch labour legislation. In addition, subcontractors play a significant role on building
sites due to their own
responsibility for safety.

Heijmans trains its employees according to SCC methods. Subcontractors are also expected to have SCC or comparable certification. Heijmans also takes physical precautions on building sites to promote safety. Finally,
Heijmans has a semi-internal
health and safety service
(ASC).

Evaluation is part of the SCC system. The organisation also measures a range of indicators. KPIs include the number of accidents, subcontractors’ SCC certification and the IF figure.

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