Management Approach overview

Material aspect	Explanation material aspect	Scope and limitations	Control of processes	Evaluation of processes
Energy-neutal construction	Heijmans' core competency is the design and construction of objects in the built environment (homes, non-residential structures, infrastrure works, etc.) Heijmans can contribute to the energy transition by using know-how and expertise to make these objects energy-neutral. Heijmans is taking measures to minimise the CO₂ footprint of its own operations.	Due to the fact that Heijmans is not always responsible for design, it often depends on its clients' requests and ambitions. In addition, not all objects are comparable in terms of energy (a home consumes the most energy when it is finished, a road when it is being built).	There are legal and regulatory requirements for the measurement of the energy perfoprmance of various objects. Heijmans has a certified system to control and improve its own emissions (SKAO and ISO 14001).	Process evaluation is an integral part of the aforementioned SKAO and ISO 14001 management systems. In addition, performance evaluation is also often incorporated in the delivery documents pursuamt to legal and regulatory requirements.
Nature-inclusive and climate-adaptive construction	Building structures are more than simply functional (residential, non-residential /infrastruture), as they can also make a positive contribution to biodiversity and climate issues.	Many design requirements are based on legal and regulatory requirements. In addition, Heijmans frequently makes an extra effort to adapt its projects to the natural environment.	Design requirements are included in Programmes of Requirements and then controlled in Heijmans’ quality management systems. Heijmans has various sustainability performance measurement methods, depending on the type of building or structure.	Heijmans uses an ISO 90001/14001-certified management system to evaluate performance on this front, as well as specific sustainable construction KPIs.
Circular construction	Heijmans reduces the environmental impact of material flows by building with reusable materials and by minimising waste or reusing said materials as efficiently as possible.	Materials are subject to innovation. Functional requirements (strength, bearing capacity) are often limiting factors. The market for waste materials can also be a limiting factor.	Heijmans has reached agreements on the separation of materials at building sites and with processors on how waste is processed. This is monitored on a monthly basis. Heijmans also takes circularity into consideration in the selection of materials and in designs.	Heijmans uses an ISO 90001/14001-certified management system to evaluate performance on this front, but also workplace reports.
Healthy living environment	Heijmans takes into account continuing urbanisation in its construction projects by designing safe and healthy neighbourhoods and road systems. These aspects also play a role in the company’s own working environment.	Heijmans has various KPIs linked to this material aspect. From safety figures to absenteeism figures, as well as more externally focused KPIs, such as CO2 emissions and area-based sustainability labels.	Heijmans ambitions on this front are a part of the regular process of defining the Programme of Requirements and are managed via the processes in the manage- ment system.	If these ambitions are stated in the Programme of Requirements, the realisation of same is mostly evaluated and assessed by clients following the completion of the project. We have already described the evaluation of more internal KPIs in the other – more specific – aspects, such as safety in the workplace.
Safety in the workplace	A safe workplace is one of Heijmans’ key policy priorities. Employees are one of our most important stakeholders. Moreover, many construction activities are inherently dangerous due to the large masses and numerous vehicles involved.	Heijmans operates exclusively in the Netherlands, which means that the creation of a safe and healthy working environment is governed by Dutch labour legislation. In addition, subcontractors play a significant role on building sites due to their own responsibility for safety.	Heijmans trains its employees according to SCC methods. Subcontractors are also expected to have SCC or comparable certification. Heijmans also takes physical precautions on building sites to promote safety. Finally, Heijmans has a semi-internal health and safety service (ASC).	Evaluation is part of the SCC system. The organisation also measures a range of indicators. KPIs include the number of accidents, subcontractors’ SCC certification and the IF figure.